Privacy Policy, HIPAA Notice of Privacy Practices, and Terms of Use

Effective Date: March 5, 2026
Last Updated: March 5, 2026

edtcrecovery.com is owned and operated by Eating Disorder Treatment Centers, an eating disorder treatment facility operating in all 50 states.

PRIVACY POLICY

Introduction

Eating Disorder Treatment Centers (“EDTC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website edtcrecovery.com (the “Site”) or engage with our services.

We are a direct eating disorder treatment facility. We do not operate as a referral service, lead generator, or data broker. We do not sell or share your personal health information with third parties.

Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Name, phone number, email address, date of birth
• Insurance information (provider, member ID, policy number)
• Information submitted through contact forms, admissions inquiries, and insurance verification requests
• Information provided during phone calls, text messages, or email communications

Automatically Collected Information:

• IP address, browser type, device information
• Pages visited, time spent on pages, referring website
• Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide information about our treatment services
• To verify insurance eligibility and benefits
• To facilitate admissions and treatment coordination
• To communicate with you via phone, email, and SMS regarding treatment services
• To improve our website and user experience
• To comply with legal and regulatory obligations

Communications Consent

By submitting a contact form on our Site, you consent to receive communications from Eating Disorder Treatment Centers via phone, email, and SMS (up to 2–4 messages per month). Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may opt out of email communications by following the unsubscribe instructions in any email we send.

Consent to contact is obtained via website forms prior to outreach.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site and to measure the effectiveness of our marketing efforts.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Advertising Pixels: Non-personalized advertising measurement pixels from Google Ads, Meta (Facebook), TikTok, Microsoft Advertising, Reddit, Snapchat, and Pinterest

Important: No personally identifiable health information is transmitted to advertising platforms through these pixels. These technologies are used solely for aggregate measurement and optimization purposes, not for personalized remarketing or customer match advertising.

You may control cookies through your browser settings. You may also opt out of interest-based advertising through platform-level controls provided by Google, Meta, and other advertising networks.

How We Share Your Information

We do not sell or share your personal health information with third parties for marketing or commercial purposes.

We may share your information only in the following limited circumstances:

• Treatment, Payment, and Healthcare Operations: With healthcare providers, insurance companies, and business associates as necessary to provide treatment services and process insurance claims
• Legal Compliance: When required by law, regulation, court order, or legal process
• Consent: With your explicit written consent for specific purposes

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Correct: You may request correction of inaccurate personal information
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information

We do not sell or share your personal information. However, you may exercise your right to opt out by contacting us at:

Do Not Sell or Share My Personal Information

To exercise any of your CCPA/CPRA rights, please contact us at info@edtcrecovery.com. We will respond to your request within 45 days.

We do not discriminate against individuals who exercise their CCPA/CPRA rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. All sensitive data transmitted through our Site is encrypted using Secure Sockets Layer (SSL) technology or equivalent encryption protocols. However, no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental or legal guardian consent. If you are under 13, you must have permission from a parent or legal guardian to use this Site or submit any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. If substantial changes are made, we will notify you by email when appropriate. Your continued use of the Site following any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Eating Disorder Treatment Centers
Compliance Officer
19375 N Fourth Street
Covington, LA 70433
Phone: (985) 261-3382
Email: info@edtcrecovery.com

HIPAA NOTICE OF PRIVACY PRACTICES

Effective Date: March 5, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Eating Disorder Treatment Centers (“EDTC,” “we,” “us,” or “our”) is committed to providing you with high-quality care for eating disorders. Protecting your health information is an essential part of that commitment. This Notice of Privacy Practices (“Notice”) describes how we may use and disclose your protected health information (“PHI”) and your rights regarding your PHI under federal law, including the Health Insurance Portability and Accountability Act (HIPAA).

Our Legal Duty

We are required by law to:

• Maintain the privacy of your PHI
• Provide you with this Notice of our legal duties and privacy practices
• Notify you following any breach of your unsecured PHI
• Abide by the terms of this Notice currently in effect

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. Any revised Notice will apply to all PHI we maintain and will be made available at our facility, upon request, and on our website.

We are committed to responding to your requests regarding your rights in a timely and respectful manner and maintaining appropriate safeguards for your PHI.

Confidentiality of Eating Disorder and Behavioral Health Records

Your records related to eating disorder treatment and behavioral health are protected by federal and state confidentiality laws. In general, we may not identify you as a client or disclose information identifying you as receiving treatment at our facility without:

• Your written consent
• A court order
• A medical emergency
• Qualified audit, research, or evaluation activities as allowed by law

Violation of these confidentiality protections may be subject to criminal and civil penalties. Suspected violations can be reported to the appropriate authorities.

How We May Use and Disclose Your PHI

For Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes sharing information with professionals involved in your care, both within and outside our facility, to ensure coordinated, effective treatment.

For Payment: We may use and disclose your PHI to obtain payment for treatment services, including submitting claims to your insurance company, verifying coverage and benefits, and communicating with insurance companies or other payers.

For Healthcare Operations: We may use and disclose your PHI for operational purposes such as quality improvement, staff training, licensing, accreditation, compliance activities, and business management.

To the Secretary of Health and Human Services: We must disclose your PHI to the Secretary of Health and Human Services upon request for compliance investigations related to HIPAA.

To Business Associates: We may share your PHI with service providers performing activities on our behalf (e.g., billing, IT support, transcription services including AI-generated transcription services), who are bound by privacy obligations under HIPAA. If you do not want us to use AI-generated transcription services, please notify your provider.

For Public Health and Safety: We may disclose limited PHI to:

• Report suspected abuse or neglect
• Prevent or lessen serious threats to health or safety
• Report deaths or certain diseases as required by law

For Law Enforcement or Legal Proceedings: We may disclose PHI:

• With a valid court order or in response to a subpoena
• About a crime committed on our premises or against personnel
• As otherwise required by law

For Emergencies: PHI may be disclosed to medical personnel during emergencies to protect your health and safety.

For Research, Audits, or Program Evaluation: We may disclose de-identified or limited PHI for approved research, program audits, or evaluation under strict privacy safeguards.

As Required by Law: We may disclose your PHI when required by federal, state, or local law.

For Public Health Activities: We may disclose your PHI to public health authorities for disease prevention, reporting, and surveillance purposes.

For Health Oversight Activities: We may disclose your PHI to health oversight agencies for audits, investigations, and inspections.

To Avert a Serious Threat: We may disclose your PHI if necessary to prevent or lessen a serious and imminent threat to your health or safety or the health or safety of others. If you express thoughts of imminent harm to yourself or others, we are mandated by law to take necessary steps to ensure your safety and that of others. This may involve disclosing information to appropriate authorities or emergency services.

Appointment Reminders: We may use or disclose your PHI to provide you with appointment reminders (such as voicemail messages, postcards, text messages, or letters).

To Your Family and Friends: We must disclose your PHI to you as described in the Patient Rights section of this Notice. We may disclose your PHI to a family member, friend, or another person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.

Persons Involved in Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative, or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment, disclosing only health information that is directly relevant to the person’s involvement in your healthcare.

Uses and Disclosures That Require Your Written Authorization

We will obtain your written authorization before using or disclosing your PHI for purposes not described in this Notice, including:

• Most uses and disclosures of psychotherapy notes (with certain exceptions)
• PHI used for marketing purposes
• Any sale of PHI (we do not sell PHI)

You may revoke your authorization in writing at any time. Your revocation will not affect any use or disclosure already made in reliance on your authorization.

Your Rights Regarding Your PHI

You have the following rights with respect to your PHI:

Right to Notice: You are entitled to receive a copy of this Notice in paper or electronic form at any time.

Right to Access and Copy: You may inspect and obtain a copy of your PHI contained in a designated record set. Requests must be made in writing. We may charge a reasonable cost-based fee for expenses such as copies, mailing, and staff time. Electronic records may be provided in a requested format if feasible. We will use the format you request unless we cannot practicably do so.

Right to Amend: You may request that we amend your PHI if you believe it is inaccurate or incomplete. Your request must be made in writing and must explain why the information should be amended. We may deny your request under certain circumstances.

Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by us during the six years prior to your request, excluding disclosures for treatment, payment, healthcare operations, and those made with your authorization. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Right to Request Restrictions: You may request restrictions on certain uses and disclosures of your PHI. We are not required to agree to your request, except when you pay out of pocket in full and request that PHI not be shared with your health plan.

Right to Receive Confidential Communications: You may request that we communicate with you about your PHI by alternative means or at alternative locations (e.g., via email or at an alternate address). You must make your request in writing. Your request must specify the alternative means or location and provide satisfactory explanation of how payments will be handled under the alternative means or location you request. We will accommodate reasonable requests.

Right to a Paper Copy of This Notice: You have the right to obtain a paper copy of this Notice upon request, even if you have agreed to receive the Notice electronically.

Right to Notification of a Breach: You have the right to be notified if we discover a breach of your unsecured PHI.

To exercise any of these rights, please submit a written request to:

Eating Disorder Treatment Centers
Privacy Officer
19375 N Fourth Street
Covington, LA 70433
Phone: (985) 261-3382
Email: info@edtcrecovery.com

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Eating Disorder Treatment Centers
Privacy Officer
19375 N Fourth Street
Covington, LA 70433
Phone: (985) 261-3382
Email: info@edtcrecovery.com

Or with:

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 877-696-6775
Email: OCRMail@hhs.gov
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints

You will not be retaliated against for filing a complaint. We support your right to the privacy of your health information.

Changes to This Notice

We reserve the right to change the terms of this Notice at any time. Any changes will apply to all PHI we maintain. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.

TERMS OF USE

Effective Date: March 5, 2026

Acceptance of Terms

By accessing or using edtcrecovery.com (the “Site”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, do not use the Site.

edtcrecovery.com is owned and operated by Eating Disorder Treatment Centers, an eating disorder treatment facility operating in all 50 states.

Use of the Site

Permitted Use: The Site is intended to provide information about our treatment services and to facilitate contact with our admissions team. The Site is designed to provide information, education, and communication about our services and support. It is not intended for the practice of medicine or professional counseling. You may use the Site for lawful purposes only.

Prohibited Conduct: You agree not to:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
• Interfere with or disrupt the Site or servers or networks connected to the Site
• Transmit any viruses, malware, or other harmful code
• Collect or harvest any information from the Site using automated means

No Medical Advice

The information provided on the Site is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or eating disorder. Never disregard professional medical advice or delay seeking it because of something you have read on the Site.

No Guarantee of Admission or Treatment Outcomes

Submission of information through the Site does not guarantee admission to our program or any specific treatment outcome. Admission is subject to clinical assessment, insurance verification, and availability.

Electronic Communications

Visiting our Site, submitting a contact form, or texting or emailing us constitutes your consent to receive electronic communications. You agree that communications delivered via email, SMS, or the Site satisfy any legal requirements that such communications be in writing.

You authorize us to contact you via:

• Text messages (SMS or MMS)
• Automated calls or prerecorded voice messages
• Any phone number you voluntarily provide

These communications may include marketing or service-related messages. You may revoke this consent at any time by notifying us through any reasonable method, such as replying “STOP” to a text message or contacting us directly.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Eating Disorder Treatment Centers or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

Third-Party Links

The Site may contain links to third-party websites or resources. These links are provided for your convenience only. We do not endorse and are not responsible for the content, accuracy, or practices of any third-party websites. We encourage you to review the privacy policies of any external sites linked from our Site.

Disclaimer of Warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, EATING DISORDER TREATMENT CENTERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

Indemnification

You agree to indemnify, defend, and hold harmless Eating Disorder Treatment Centers, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the state in which the primary business operations of Eating Disorder Treatment Centers are located, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or the Site shall be brought exclusively in the courts of competent jurisdiction in that state.

Multi-State Operations Notice

Eating Disorder Treatment Centers provides services in all 50 states. Treatment services are subject to applicable state-specific licensing requirements and regulations. By using the Site and seeking services, you acknowledge that treatment must comply with the laws of the state in which services are provided.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes acceptance of the revised Terms. You are encouraged to review this page periodically to stay informed of our current terms.

Contact Information

If you have questions about these Terms of Use or need assistance, please contact us at:

Eating Disorder Treatment Centers
Compliance Officer
19375 N Fourth Street
Covington, LA 70433
Phone: (985) 261-3382
Email: info@edtcrecovery.com

Please include your name, contact method, and the specific service or platform your inquiry relates to.

End of Document

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